This applies to the maXpanel Control Panel and not to cPanel, for cPanel users you can enable that right within cPanel.
For extra security we enable SSH access on web hosting accounts as follows:
To enable SSH access please send us as signed SSH Contract.
You can download the form here: https://webassist.africa/members/dl.php?type=d&id=6. (you must be logged in to download the form)
SSH will only be enabled on accounts where we have received a valid form. Please complete the form, and send it along with requested documents to firstname.lastname@example.org.