I would like to filter out spam email, is there a way to do this?

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Web Assist offers effective spam filtering at server level so that unwanted mail never even reaches your email client. To enable this, log into your maXpanel Control Panel, and locate the ‘Junk Mail Filters‘ option in the ‘Email Configuration‘ section.

Junk mail filters use advanced technology to filter out junk mail before you receive it. maXpanel allows four different levels of spam filtering, based on how certain the mail filter is that messages are junk email. A whitelist function is provided to always allow email from a certain email address, and a blacklist function to likewise always block email from a given sender.

Spam filtering is not always perfect – there can be false-positives and false-negatives, so do keep an eye on your spammailbox for mail that’s been incorrectly filtered, and do watch out for phishing emails that slip through the filter – if it doesn’t look genuine, contact the supposed sender directly through another means. Don’t just reply to the email, as this verifies to the sender of the spam email that your email address is working and their messages are getting through.

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