Setting up email in Outlook 365

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In this Article

  • How to setup an email account in Outlook 365
  • How to setup POP / IMAP in Outlook 365
  • How to setup SMTP in Outlook 365
  • Setup email using the Wizard
  • Setup email with more options available using Control Panel

Here is a step by step guide to setting up your email account in Microsoft Outlook 365.

Option 1 – Setup email using the Wizard

  1. In Outlook click “File” > “Account Settings” > “Account Settings“. In the “Email” tab click “New“.
  2. Enter your email address in the Email Address field and check the “Advanced Options” > “Let me set up my account manually” checkbox and click “Connect“. This may take some time, so hang in there. (Using the Advanced Options is recommended as I recommend POP over IMAP in most cases because this allows you to recycle your disk space, storing your emails on your PC and not on the server).
  3. Under Advanced Setup select your mailbox configuration. In this case I’m choosing “POP“.
  4. Enter your password and click “Connect“. (if you receive a certificate error you can select “Yes” to continue, you can contact your host to confirm if you have SSL/TLS available for your mailboxes)
  5. And you should be done.

Option 2 – Setup email using the Control Panel (My recommended method)

  1. Click on the search icon/box on the Taskbar and search for “Control Panel“.
  2. In the control panel click “Mail (Microsoft Outlook 2016)“.
  3. Click “Email Accounts“.
  4. In the Email tab click “New” then “Manually setup or additional server types” > “Next“.
  5. Select your account type, in this case I’m selecting “POP or IMAP” > “Next“.
  6. Enter your mailbox information in the fields provided. (I’m selecting POP for the Account Type)
  7. In most cases “Require logon using Secure Password Authentication” is not required.
  8. You can even select an existing Data File here if you’d like, use the default “New Outlook Data File” if you’re unsure.
  9. Click “More Settings” > “Outgoing Server” > “My outgoing server (SMTP) requires authentication” > “Use same settings as my incoming mail server“. (This is the most common option)
  10. In the same window select the “Advanced” tab and enter the settings provided by your email provider and click “OK“.
  11. Click “Next” and test your email settings and you’re done.

If you’re unsure about your email settings <– when your hosting account was originally setup you would have received an email with all the settings, consult this email or contact your email provider for the settings.

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